The application was not detected after installation completed successfully (0x87D1041C)

Question

The application was not detected after installation completed successfully (0x87D1041C)

Anonymous

Hi Team,

As per the report from Intune, I can see 2k devices are having error code (0x87D1041C) showing "The application was not detected after installation completed successfully".

Can you please provide your input on it.

Regards,

Brij

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1 answer

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Answer 1

ZhoumingDuan-MSFT 17,455 Microsoft External Staff

@Sha, Brijesh, Thanks for posting in Q&A.

From your description, I know you have deployed an application but get the error code 0X87D1041C in Intune portal.

Based as I know, the error code 0X87D1041C means the application was not detected after installation completed successfully, which is generally caused by an Incorrect detection rule specified during the creation of the Win32 application deployment from Intune.

To fix this problem, we can validate the Detection rules (Application product code, Registry key, Files, or custom script) from the Detection rules tab when editing the application. Make sure that you have provided the correct details to detect the application.

Here are some links with useful information you can refer to.

https://cloudinfra.net/application-was-not-detected-intune-error-0x87d1041c/

https://techuisitive.com/intune-win32-app-deployment-failed-with-error-0x87d1041c/

Non-official, just for reference.

Hope above information can be helpful, if there is any update, feel free to let me know.

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Anonymous

2025-03-19T06:25:01.9433333+00:00

FYI- 97% devices are compliant, and we are facing detection issue in 3% of the devices. Majority of the devices are newly built machines or migrated from W10 to w11. Also, we haven't done any changes in the detection key.
ZhoumingDuan-MSFT 17,455 Reputation points Microsoft External Staff

2025-03-19T07:50:17.6866667+00:00

@Sha, Brijesh, Thanks for your reply.

Since some of your devices were upgrade Windows 10 to Windows 11, for detection rules, there may be some difference from Windows 10 to Windows 11, by the way, could you please share with us what kind id detection rule have you configured? Registry? MSI? or File?

You can also try to create a new win32 app and change the detection rule for them and deploy it to see if it can success.

https://learn.microsoft.com/en-us/mem/intune-service/apps/apps-win32-add#step-4-detection-rules
Anonymous

2025-03-19T07:57:17.5633333+00:00

We have used file system detection for this specific application.
ZhoumingDuan-MSFT 17,455 Reputation points Microsoft External Staff

2025-03-19T08:13:14.1133333+00:00

@Sha, Brijesh, Thanks for your reply.

Based as my experience, sometimes the detection rule will not detect the file even if it does exist on the targeted devices, so, please try registry detection rule or if the app is msi, you can us msi detection rule.

Moreover, could you please confirm us that did the affected device are Windows 11 or Windows 10 mixed with Windows 11?
ZhoumingDuan-MSFT 17,455 Reputation points Microsoft External Staff

2025-03-21T07:49:51.19+00:00

@Sha, Brijesh, Hope everything goes well.

I am kindly following up to see if you have any remaining questions or concerns for this issue. Please note that we are always standby to support. Please feel free to reach us if any questions or concerns you may have.
Anonymous

2025-03-26T07:16:08.7866667+00:00

HI team,

Apology for delay. Can you please provide me custom detection script in which we can give "or" condition of File system and registry as well? It will help me sorting the issue.

Thanks
ZhoumingDuan-MSFT 17,455 Reputation points Microsoft External Staff

2025-03-26T07:30:11.26+00:00

@Sha, Brijesh, Thanks for your reply.

Here are links with custom detection rule script you can refer to.

https://techuisitive.com/intune-understanding-win32-app-detection-rules/

https://petervanderwoude.nl/post/working-with-custom-detection-rules-for-win32-apps/

Non-official, just for reference.
Anonymous

2025-03-26T08:38:17.0166667+00:00

Hi,

I have checked the blogs, but they were showing the detection individually. As we don't have OR condition in Intune. That's why I need custom script which comprise both file system and registry detection have OR condition in one script.

Thanks
ZhoumingDuan-MSFT 17,455 Reputation points Microsoft External Staff

2025-03-26T09:21:53.08+00:00

Hi, @Sha, Brijesh, Thanks for your reply.

Since you want to use the OR condition to detect whether app installs, it is suggested that you refer to the method mentioned in the link to create a custom script and comprise the two detection methods to define the file system or registry detection method, use or to connect the two detection conditions, and then determine whether one of them is satisfied, if it is satisfied, it will return success, otherwise it will fail.

https://techuisitive.com/intune-understanding-win32-app-detection-rules/

Non-official, just for reference.
Atoofa Shaikh | TechEUC 0 Reputation points

2026-10-09T19:15:41.6633333+00:00

For Intune error 0x87D1041C (The application was not detected after installation completed successfully), I would start by checking the Win32 app detection configuration.

A few things to verify:

Detection rule: Confirm that the detection rule matches what the installer actually creates, including the correct registry path, value, file path, or MSI product code.

Installation context: Check whether the app is installed in the System or User context and ensure the detection rule checks the corresponding location.

Installer exit code: Review the installation command and exit code to confirm that the installer completed successfully.

Intune Management Extension logs: Review C:\ProgramData\Microsoft\IntuneManagementExtension\Logs\AppWorkload.log and IntuneManagementExtension.log for installation and detection details.

Verify the installed application: On the affected device, confirm that the expected application files or registry entries exist.

If the application is installed but Intune reports it as not detected, the detection rule is a good place to start troubleshooting.

I have also documented the troubleshooting process here: https://techeuc.com/fix-intune-error-0x87d1041c-app-not-detected/