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What are your Microsoft subscription current offers?
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Hi Clara, see: https://www.microsoft.com/en-gb/microsoft-365/buy/compare-all-microsoft-365-products
PS: there are no discounts.
I doubt about your response as from 7:27 am to now, I know that I have received emails -- I did a few tests -- do where are those emails. Also, I was expecting a few and very important emails during that time. Please verify on your side and send them back in my account
Please verify on your side and send them back in my account
Clara, I am not sure if you are aware, you are actually posting this on a community public forum. No one here works for Microsoft. So there's no way anyone can verify "on your side".
Also, I just assumed you couldn't receive email because your email storage was exceeded, but you actually didn't clarify that. So I am not sure why you couldn't receive email to begin with and what led you to buy the subscription? Can you provide that details?
If you go to https://account.live.com, expand Microsoft storage, what does it look like there right now?
Hello
Microsoft 365 products are country/region restrictive/specific.
I am not sure what country you are in, but I've edited the URL given to you by Ron by removing the en-gb code, so it is not only showing you what's available in the UK.
With this link, it should automatically point to your own country, and you can then see what might be available. Typically if you go by the yearly plan, there can be some discount offered.
https://www.microsoft.com/microsoft-365/buy/compare-all-microsoft-365-products
How do I recover emails after I made the payment?
My Microsoft emails were not received/sent because I had to make first the annual payment which I did right away, I saw the Microsoft message. Now how can I restore the emails that I did not receive between the time I had the issue of payment. It was about 3 hours of no services
Clara, since you were asking about discount/promotion deals, which doesn't indicate any email issue. I need to know the context
What happens to your emails? Did you delete them? Did you let the previous subscription expire and have your storage quota be exceeded? Please provide necessary information.
Ok, looks like we were typing to each other at the same time. Thanks for the additional information.
If your email exceeded storage, the sender would get an email notifying them that their email couldn't be delivered to you. So, there's actually no email delivered to your address during that time, hence there's no email to recover,
do you have discounts for the Microsoft 365 Premium?
do you have discounts for the Microsoft 365 Premium?
AI answer
For U.S. home use, choose Microsoft 365 Personal for one person or Microsoft 365 Family for up to six people; both include the Outlook desktop app, while Microsoft 365 Basic is the lower-cost email-and-storage option without full desktop Office apps.
| Plan | Current price | Intended for | Email, apps, and storage |
|---|---|---|---|
| Microsoft 365 Basic | $19.99/year | 1 person | Ad-free secure Outlook email on web/mobile, web Office apps, and 100 GB cloud storage; no full desktop Office apps |
| Microsoft 365 Personal | $9.99/month or $99.99/year | 1 person | Desktop and web versions of Outlook, Word, Excel, PowerPoint, and OneNote; 1 TB cloud storage; sign in on five devices simultaneously |
| Microsoft 365 Family | $12.99/month or $129.99/year | 1–6 people | Personal features for household members, Outlook and other desktop apps, and 2 TB shared cloud storage; each person can use up to five devices simultaneously |
| Microsoft 365 Premium | $19.99/month or $199.99/year | 1–6 people | Family features plus substantially higher Copilot/AI usage |
These are the currently displayed U.S. consumer prices and features; annual billing is less expensive than paying monthly for a full year. Subscriptions renew automatically unless canceled. ^1^
Microsoft also offers free browser-based Word, Excel, and PowerPoint with 5 GB of cloud storage. This option does not include the desktop applications or included technical support. [^2^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Compare Microsoft 365 and Office plans | Microsoft Support")
Office Home 2024 is a $179.99 one-time purchase for one PC or Mac. It does not include Outlook, subscription cloud storage, or ongoing feature upgrades. If desktop Outlook is required, select a Microsoft 365 subscription or compare an edition that explicitly includes Outlook before purchasing. ^1^
Prices, promotions, AI allowances, and availability can change, so confirm the checkout price on the U.S. comparison page before ordering.
References