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Exam Reschedule
Dear Support Team, I contacted your helpline yesterday regarding my Microsoft Power BI PL-300 exam ID verification issue and registered a complaint. I received the case number (42937409), but I have not yet received any confirmation email or further…
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Unable to Access Microsoft Credentials Support – Request for Alternative Escalation Channel
Dear Microsoft Support Team, I am a Microsoft certification candidate attempting to escalate a complaint concerning my AZ-104 examination held on November 9, 2026. Pearson VUE has rejected my initial complaint, and I am seeking an independent review by…
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Exam passed but noy certificate received
Good day , i wrote AI901 exam today at a test centre, i finished and passed and the score was shown. but i didnt could print score resultd paper because the system didnt not allow me to end exam due to a link. may you kindly assist with exam…
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Missing Trophy for Learning Path: “Create and Run Simple C# Console Applications” (Username: EhsanFaramarzi-5325)
Hi Support Team, I have fully completed all required modules for the “Create and Run Simple C# Console Applications” learning path (Foundational C# with Microsoft certification curriculum). Although all individual modules show as completed with “Module…
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I cannot add my personal email with my work email to merge my work account and my personal account
I cannot add my personal email with my work email to merge my work account and my personal account. Pls assist This question is related to the following Learning Module
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Need assistance merging duplicate Candidate ID and MS ID (Engage Center No Access)
Hello, I have two duplicate certification profiles under my same account, an older Candidate ID (MCID) holding my past exams and a newer MS ID created during my AB-730 exam booking. I am unable to submit a support ticket directly because…
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PL-600 Renewal Assessment Missing – Request for Clarification
Hello Microsoft Credentials Support, I hold the Microsoft Certified: Power Platform Solution Architect Expert (PL-600) certification. My certification is currently active and expires on December 24, 2026. However, I cannot see the Renew option in my…
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URGENT: Request Profile Merge / Recover Certifications from Disabled Work Account
Hello, I am writing to request an urgent manual profile merge to recover my certifications. I recently left my previous employer, and my organization account ([Removed PII]@accenture.com) has since been disabled. As a result, I can no longer log in to…
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EMERGENCY: Name Change Request for PL-300 Exam in 24 Hours - Mononymous Candidate
Hello, I have my PL-300 exam scheduled in less than 24 hours. I am a mononymous candidate with only a single legal name (Deepak). The registration form required a last name, so I used the filler letter "K". I need to change my last name to a…
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Information regarding Instructor Lead Power BI Training Course
Hi, I want to enroll in the Instructor-Led Power BI Training Course. Can you please share the link and fee for the service?
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Subject: Escalation Required – Microsoft Credentials Support Portal Inaccessible
I am unable to contact Microsoft Credentials Support because the official support links repeatedly redirect me to Microsoft Engage Center, which displays "No Access". My issue concerns my Microsoft Certified: Azure AI Engineer Associate…
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Xbox Cloud Gaming sign-in error – ERR_CONNECTION_REFUSED
I’m trying to play Fortnite and other games using Xbox Cloud Gaming on my MacBook, but none of the games will launch. Whenever I press Play, I get a “Something went wrong” error. I’ve discovered that Xbox sign-in is also failing. When I try to sign in,…
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Urgent: Legal Name Change Request for Mononym Candidate (No Last Name) Before Exam on Nov 14 9:45 AM IST - Voucher Expiring Nov 19
"Hello Microsoft support team , I have rescheduled my Microsoft certification exam on November 14, 2026 9:45 AM IST Saturday before my voucher expires on November 19, 2026. My exam registration was recently cancelled because my profile name has my…
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AB-731 certification is not showing in my Microsoft Learn profile
I passed the AB-731 exam (Microsoft Certified: AI Transformation Leader) on October 26, 2026 with a score of 785. However, the certification is still not displayed under Credentials > Certifications in my Microsoft Learn profile. I have confirmed that…
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I have 2 microsoft Learn ID's that require merging
I have 2 microsoft Learn ID's that require merging as I accidently set up 2 somehow I have no certifications so far linked to either Micorsoft ID's When I book an exam when the I get my email to confirm the exam is booked, when I wanted to re-schedule…
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Reschedule Exam
How to reschedule the exam Managing Financial Operations with Dynamics 365 Finance i have booked
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AI-103 Exam Status Stuck on "Score Pending" - Credential Missing from Profile
Hello, I am writing to get assistance with a missing credential for the AI-103: Developing AI Apps and Agents on Azure exam. I took the exam on Saturday, 7 November 2026 at an offline test center. It has now been over 72 hours, but the exam does not…
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Unable to Access Microsoft Credentials Support – DP-700 Fabric Data Days Voucher Rescheduling
I am unable to access Microsoft Credentials Support via the MiI am unable to access Microsoft Credentials Support via the Microsoft Engage Center to submit a request regarding my DP-700 exam voucher. Below are the details regarding the voucher, exam…
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AZ-900 Certification Not Available Online After Passing Exam
Hello Microsoft Certification Support, I am contacting you regarding my Microsoft Azure Fundamentals (AZ-900) exam. I successfully passed the exam on October 24, 2026, but I am unable to find or access my certificate online in my Microsoft certification…
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Microsoft Certification Exam Booking Issue-MS0994462783
Hi Team I'm trying to schedule my Microsoft certification exam, but I'm encountering an error during the booking process. I've attached a screenshot for your reference. I contacted Pearson VUE support, and they advised me to check with the Microsoft…
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