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Last updated by the developer on: October 28, 2026
General information
Information provided by Amazon Corporate, LLC to Microsoft:
| Information | Response |
|---|---|
| App name | AWS DevOps Agent |
| ID | WA200012010 |
| Office 365 clients supported | Microsoft Teams |
| Partner company name | Amazon Corporate, LLC |
| Company's website | https://aws.amazon.com |
| App's Terms of Use | https://aws.amazon.com/agreement/ |
| Core functionality of the app | AWS DevOps Agent posts incident investigation updates (started, in progress, completed; root cause and remediation steps) as Adaptive Cards to connected Microsoft Teams channels. Channel members can @mention the bot to send requests to the agent, and it replies in a thread. It receives only channel messages that @mention it, does not read other channel messages, and does not access files. Cards and replies include AI-generated content. Requires an AWS account with AWS DevOps Agent enabled. |
| Company headquarter location | United States of America |
| App info page | https://aws.amazon.com/devops-agent/ |
| What is the hosting environment or service model used to run your app? | Saas |
| Which hosting cloud providers does the app use? | Aws |
| Is AI functionality part of the app's features or workflows? | Yes |
| Online Service interfaces | Microsoft Bot Framework: the messaging endpoint receives Teams install and uninstall events, and messages only when the bot is @mentioned; the Connector API (/v3/conversations/{id}/activities) posts and updates cards and replies. Microsoft identity platform: client-credentials tokens; admin consent and sign-in at tenant registration. Microsoft Graph (Team.ReadBasic.All, Channel.ReadBasic.All): reads the team and channel a customer connects. No Exchange, SharePoint, or other Microsoft 365 APIs. |
Questions
Questions or updates to any of the information you see here? Contact us!
How the app handles data
This information has been provided by Amazon Corporate, LLC about how this app collects and stores organizational data and the control that your organization will have over the data the app collects.
| Information | Response |
|---|---|
| Does the app or underlying infrastructure process any data relating to a Microsoft customer or their device? | Yes |
| What data is processed by your app? | Microsoft Entra tenant id and Teams installation id; team and channel ids and names (read through Microsoft Graph when a customer connects a channel); Teams conversation ids and activity ids; for messages that @mention the bot, the message text and the sender's Entra object id. The service does not read other channel messages, files, mail, or user profiles. |
| Does the app support TLS 1.2 or higher? | Yes |
| Does the app or underlying infrastructure store any Microsoft customer data? | Yes |
| What data is stored in your databases? | Tenant id and Teams installation id; connection records with team and channel ids and names; thread keys derived from Teams conversation ids; activity-id deduplication markers; agent conversation turns containing the user's message text and the AI reply. Stored in Amazon DynamoDB, encrypted at rest. |
| If underlying infastructure processes or stores Microsoft customer data, where is this data geographically stored? | United States of America, Canada, Brazil, Ireland, United Kingdom of Great Britain and Northern Ireland (the), Germany, France, Sweden, India, Singapore, Japan, Korea (the Republic of), Australia |
| Do you have an established data rentention and disposal process? | Yes |
| How long is data retained after account termination? | More than 90days |
| Do you have an established data access management process? | Yes |
| Do you transfer customer data or customer content to third parties or sub-processors? | No |
Questions
Questions or updates to any of the information you see here? Contact us!
This information has been provided by AWS DevOps Agent about the security practices this app employs.
| Information | Response |
|---|---|
| Do you perform annual penetration testing on the app? | Yes |
| Does the app have a documented disaster recovery plan, including a backup and restore strategy? | Yes |
| Does your environment use traditional anti-malware protection or application controls? | ApplicationControls, TraditionalAntiMalware |
| Do you have an established process for indentifying and risk ranking security vulnerabilities? | Yes |
| Do you have a policy that governs your service level agreement (SLA) for applying patches? | Yes |
| Do you carry out patch management activities according to your patching policy SLAs? | Yes |
| Does your enviroment have any unsupported operating systems or software? | No |
| Do you conduct quarterly vulnerability scanning on your app and the infastructure that supports it? | Yes |
| Do you have a firewall installed on your external network boundary? | Yes |
| Do you have an established change management process used to review and approve change requests before they are deployed to production? | Yes |
| Is an additional person reviewing and approving all code change requests submitted to production by the original developer? | Yes |
| Do secure coding practices take into account common vulnerability classes such as OWASP Top 10? | Yes |
| Multifactor Authentication (MFA) enabled for: | CodeRepositories, DNSManagement, Credential |
| Do you have an established process for provisioning, modification, and deletion of employee accounts? | Yes |
| Do you have Intrusion Detection and Prevention (IDPS) software deployed at the perimeter of the network boundary supporting your app? | Yes |
| Do you have event logging set up on all system components supporting your app? | Yes |
| Are all logs reviewed on a regular cadence by human or automated tooling to detect potential security events? | Yes |
| When a security event is detected are alerts automatically sent to an employee for triage? | Yes |
| Do you have a formal information security risk management process established? | Yes |
| Do you have a formal security incident response process documented and established? | Yes |
| Do you report app or service data breaches to supervisory authorities and individuals affected by the breach within 72 hours of detection? | Yes |
Questions
Questions or updates to any of the information you see here? Contact us!
This information has been provided by Amazon Corporate, LLC regarding the compliance standards their app requires and the certifications they have achieved.
| Information | Response |
|---|---|
| Does the app comply with the Health Insurance Portability and Accounting Act (HIPAA)? | No |
| Does the app comply with Health Information Trust Alliance, Common Security Framework (HITRUST CSF)? | No |
| Has the organization achieved a Service Organization Controls (SOC 1) Certification? | No |
| Has the organization achieved a Service Organization Controls (SOC 2) Certification? | No |
| Has the organization achieved a Service Organization Controls (SOC 3) Certification? | No |
| Do you carry out annual PCI DSS assessments against the app and its supporting environment? | Yes |
| Is the app International Organization for Standardization (ISO 27001) certified? | No |
| Does the app comply with International Organization for Standardization (ISO 27018)? | No |
| Does the app comply with International Organization for Standardization (ISO 27017)? | No |
| Does the app comply with International Organization for Standardization (ISO 27002)? | No |
| Is the app Federal Risk and Authorization Management Program (FedRAMP) compliant? | No |
| Does the app comply with Family Educational Rights and Privacy Act (FERPA)? | No |
| Does the app comply with Children's Online Privacy Protection Act (COPPA)? | No |
| Does the app comply with Sarbanes-Oxley Act (SOX)? | N/A |
| Does the app comply with NIST 800-171? | No |
| Has the app been Cloud Security Alliance (CSA Star) certified? | No |
Questions
Questions or updates to any of the information you see here? Contact us!
This information has been provided by Amazon Corporate, LLC about the privacy posture of their app.
| Information | Response |
|---|---|
| Do you have GDPR or other privacy or data protection requirements or obligations (such as CCPA)? | Yes |
| Does the app have an external-facing privacy notice that describes how it collects, uses, shares, and stores customer data? | Yes |
| Privacy Policy URL | https://aws.amazon.com/privacy/ |
| Does the app perform automated decision making, including profiling that could have a legal effect or similar impact? | No |
| Does the app process customer data for a secondary purpose not described in the privacy notice (i.e. marketing, analytics)? | No |
| Do you process special categories of sensitive data (i.e. racial or ethnic origin, political opinion, religious or philosophical beliefs, genetic or biometric data, health data) or categories of data subject to breach notification laws? | No |
| Does the app collect or process data from minors (i.e., individuals under the age of 16)? | No |
| Does the app have capabilities to delete an individual's personal data upon request? | Yes |
| Does the app have capabilities to restrict or limit the processing of an individual's personal data upon request? | N/A |
| Does the app provide individuals the ability to correct or update their personal data? | No |
| Are regular data security and privacy reviews performed (for example, Data Protection Impact Assessments or privacy risk assessments) to identify risks related to the processing of personal data for the app? | Yes |
Questions
Questions or updates to any of the information you see here? Contact us!
| Information | Response |
|---|---|
| Does your application integrate with Microsoft identity platform (Microsoft Entra ID) for single-sign on, API access, etc.? | Yes |
| Have you reviewed and complied with all applicable best practices outlined in the Microsoft identity platform integration checklist? | Yes |
| Does your app use the latest version of MSAL (Microsoft Authentication Library) or Microsoft Identity Web for authentication? | N/A |
| Does your app support Conditional Access policies? | No |
| Does your app support Continuous Access Evaluation (CAE) | N/A |
| Does your app store any credentials in code? | No |
| Apps and add-ins for Microsoft 365 might use additional Microsoft APIs outside of Microsoft Graph. Does your app or add-in use additional Microsoft APIs? | Yes |
Data access using Microsoft Graph
Graph Permission Permission Type Justification Microsoft Entra App ID Channel.ReadBasic.All application Read the selected channel's name and basic properties, and check that it is not archived, when a customer connects it. b3b5e762-d928-48aa-b682-bf8519f3a725 Team.ReadBasic.All application Read the selected team's name and basic properties when a customer connects a Teams channel. b3b5e762-d928-48aa-b682-bf8519f3a725
This application does not have Additional APIs.
Questions
Questions or updates to any of the information you see here? Contact us!