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Operator Connect
This article provides considerations and guidance for IT pros and admins who are acquiring new telephone numbers from an Operator Connect partner.
Operator Connect is one of several methods available to integrate your tenant with the Public Switched Telephone Network (PSTN).
To learn more about Operator Connect, see Plan for Operator Connect.
In an Operator Connect solution, the phone number services agreement is between your organization and your PSTN operator. You may fulfill other requirements with your Operator Connect PSTN operator, like assigning number usage types, Emergency Calling services, and more.
To reserve and acquire new Operator Connect numbers or to port existing numbers to your Operator Connect partner, work with your Operator Connect partner directly.
To learn more about acquiring phone numbers with Operator Connect partners, see Configure Operator Connect.
Once your Operator Connect partner reserves numbers for you, they appear in Teams. You can use Teams to assign Operator Connect numbers to users. To learn more, see Manage phone numbers for users.
Note
Operator Connect in India has unique planning and deployment considerations. You still work with your PSTN operator directly. However, for planning guidance, see Plan for Operator Connect in India.
Considerations for getting Operator Connect numbers in your tenant
If you attempt to add Operator Connect phone numbers using the Add phone numbers wizard in the Teams admin center, you're redirected to the operating partner and away from the Teams admin center.