Hi,
Which game is not starting?
Thanks
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
After a Microsoft update my game will not run. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hi,
Which game is not starting?
Thanks
AI answer
Configure the game executable itself to run elevated, rather than rechecking whether your Windows account is an administrator, and then correct its Windows scaling and audio settings.
This specific executable setting has resolved the recurring administrator prompt for other Steam installations of this game ^1^.
If it still requests administrator privileges:
Alternatively, let Windows select compatibility settings:
Settings → System → Troubleshoot → Other troubleshooters → Program Compatibility Troubleshooter → Run, then select the game and follow the prompts ^3^.
First set Windows to the monitor’s recommended configuration:
If Windows itself looks correct but only the game is oversized:
Once it opens, set the game’s own resolution to the same recommended resolution shown in Windows.
Launch the game first so it appears in the per-application mixer, and then:
If other Windows sounds work but the game remains silent, open the EA app first, sign in, and then start the game through Steam. Steam users have reported this game opening without sound or keyboard response when its Steam/EA launch sequence fails ^6^.
If sound is missing from every application, not just the game, use Settings → System → Troubleshoot → Other troubleshooters → Audio → Run. If that does not resolve it, update the audio device under Device Manager → Sound, video and game controllers → your audio device → Update driver ^7^.
Use Steam’s file check to replace damaged or missing game files:
If the administrator prompt continues after the executable and compatibility settings are applied, record its exact wording and contact EA’s support page for this title ^8^. Also include the Windows update listed under Settings → Windows Update → Update history, because the update’s KB number is needed to distinguish a Windows regression from a game or EA-app issue.
References