2,856 questions
2 answers
I think someone is trying to scam me.
For the last few days I have had a virus checker appearing bottom right of my laptop screen, I keep clicking on the X before it can start scanning my device, before this happens a count down timer starts, its also asking for money to protect my device, I…
Windows for home | Other | Security and privacy
asked
2026-11-03T15:42:14.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 92%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHI%3C/text%3E%3C/svg%3E)
Hayley Inge
0
Reputation points
answered
2026-11-03T16:08:44.27+00:00
CrazyKats
20,135
Reputation points
Volunteer Moderator
2 answers
Does Windows Voice Access in Windows Pro 11 meet HIPAA standards?
I am wondering if Windows Voice Access in Windows Pro 11 meets HIPAA standards. I am currently limited to typing with one hand and I work in an office that must meet HIPAA requirements. Does Windows Voice Access send any information outside of my PC or…
Windows for home | Other | Security and privacy
2,856 questions
asked
2026-10-30T18:01:26.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 13%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Shetler Support
0
Reputation points
edited an answer
2026-11-03T10:03:53.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
12,960
Reputation points Microsoft External Staff
Moderator
1 answer
Sign in without a password
I am not able to sign in without using my password. I want to use face recognition or a PIN, but it says I have to fix it on the web but there is no option to fix it on the web. I opened and PAID FOR a whole new account and the problem persists. …
Windows for home | Other | Security and privacy
2,856 questions
asked
2026-11-02T19:13:28.45+00:00
Jessica Anderson-Mayo
0
Reputation points
edited the question
2026-11-03T04:20:39.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
14,975
Reputation points Microsoft External Staff
Moderator
1 answer
Recent activity gone
My recent activity is gone from the last 30 days and xbox has recently just signed me out for no reason. I went to go look to see why but no activity other than me resigning back into xbox. Is activity now reset each month? If not how do i find my recent…
Windows for home | Other | Security and privacy
2,856 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 24%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
2 answers
Someone got into my microsft account through minecraft
I was in a minecraft server I opened a fake discord link to a "Badlion Client server" Registered my minecraft account to the server The person stole my minecraft account by deleting my microsoft account connected to it. I have the receipt from…
Windows for home | Other | Security and privacy
2,856 questions
asked
2026-11-02T15:21:01.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 21%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Spencer Hirsh
0
Reputation points
answered
2026-11-02T15:58:20.9366667+00:00
EmilyS726
277.3K
Reputation points
Independent Advisor
1 answer
virus pop ups
i ve got tons of virus pop up on my screen and wont go away my sdan so no virus but cant get them to go away and stay gone
Windows for home | Other | Security and privacy
2,856 questions
asked
2026-10-31T11:49:57.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 37%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Rajiv Patel
0
Reputation points
answered
2026-10-31T12:32:27.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ramesh Srinivasan
89,775
Reputation points
Independent Advisor
2 answers
recover minecraft
hello. my minecraft and microsoft account was hacked. i had minecraft bought last year and i cant acces it, someone stole my account and put his email address on my account.
Windows for home | Other | Security and privacy
2,856 questions
asked
2026-10-30T17:27:33.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 79%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZZ%3C/text%3E%3C/svg%3E)
zeudonium zeu
0
Reputation points
answered
2026-10-30T18:59:17.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
49,665
Reputation points
Independent Advisor
3 answers
Hacked Account
My Microsoft account got hacked this month and I am losing hope. The only thing the hacker changed is the recovery/security email, and I am waiting for an update on my SIR#. I heard that when hackers turn on 2FA it becomes impossible, and they have not…
Windows for home | Other | Security and privacy
2,856 questions
asked
2026-10-30T04:23:03.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 31%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jasmine D
0
Reputation points
answered
2026-10-30T15:37:49.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 15%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOI%3C/text%3E%3C/svg%3E)
Onyx Is here
5,535
Reputation points
Independent Advisor
2 answers
What security do I have?
I keep having notifications coming up regarding viruses detected from unsistsidae.co.in Why and what can I do about it?
Windows for home | Other | Security and privacy
2,856 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 55.00000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
2 answers
call back (PII removed)
account information updating and corrections require to talk to a live agent Why is it so hard for someone to pick up a phone and call in person???????
Windows for home | Other | Security and privacy
2,856 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 39%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Windows defender has temporarily disabled my internet and computer for suspicious activity
I'm getting a message saying "Windows Defender has temporarily disabled your internet connection and computer for suspicious activity from Facebook. Please do not shutdown or restart the computer. We have detected that you may have clicked on a…
Windows for home | Other | Security and privacy
2,856 questions
asked
2026-02-23T19:29:29.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 1%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Sarah Bryant
35
Reputation points
commented
2026-10-28T05:21:35.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
18,525
Reputation points Microsoft External Staff
Moderator
1 answer
How to Fix my Google to stop the Web
i go on google and you know the web thing well everytime i try to go to the All it takes me back to web and everytime i search up something instead of telling me it it instantly takes me to web how can i make it stop because i try resetting it but it…
Windows for home | Other | Security and privacy
2,856 questions
asked
2026-10-27T22:46:17.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 7.000000000000001%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
The big diddy
0
Reputation points
answered
2026-10-27T23:49:14.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 62%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Brian Tillman
28,130
Reputation points
Independent Advisor
3 answers
Is this a scammer and their phone number?
Hello, My phone has received a call from +14256352970 but I did not manage to pick up because I left my phone while I was out with family for their food shopping. I also received an email from Bhagyashree C ******@techsupport.microsoft.com about a MFA…
Windows for home | Other | Security and privacy
2,856 questions
asked
2026-10-25T08:51:17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 30%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
Hiroshi Avanitele
20
Reputation points
edited an answer
2026-10-27T22:45:02.32+00:00
Ferdinand Nanalig
33,570
Reputation points
Independent Advisor
2 answers
Is this a real microsoft number
Is this a valid microsoft number? 888-996-4412 or is this a hacker?
Windows for home | Other | Security and privacy
2,856 questions
asked
2026-10-27T15:34:07.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 49%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Scott, Carolyn L
0
Reputation points
answered
2026-10-27T22:21:56.7+00:00
Craig Long
18,865
Reputation points
2 answers
My verification email has been changed.
My account’s password and the associated verification email have been changed by someone else; the email I originally used for verification has been replaced with a different one. Is there any way to change that email address and recover my account?
Windows for home | Other | Security and privacy
2,856 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 95%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
2 answers
need to remove family safety feature
purchased new desk top computer . after installation of microsoft , did not want it but family safety was installed . now i am unable to remove it . please tell me how to remove family safety from the computer . tried to edit profile but…
Windows for home | Other | Security and privacy
2,856 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 73%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERZ%3C/text%3E%3C/svg%3E)
1 answer
Forgot pin unable to reset it, cannot connect to wifi. Laptop is locked
Forgot pin unable to reset it, cannot connect to wifi. Laptop is locked
Windows for home | Other | Security and privacy
2,856 questions
asked
2026-10-23T19:19:26.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 76%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENV%3C/text%3E%3C/svg%3E)
nicole varrone
0
Reputation points
commented
2026-10-27T03:52:53.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
14,640
Reputation points Microsoft External Staff
Moderator
2 answers
YOU ARE BLOCKING ALL MY SITES ON MY COMPUTER STOP
HOW DO I GET YOR NIGHTMARE SITE OFF MY PC... YOU ARE BLOCKING WHAT I WANT TO DO GO AWAY!!!!!!!!!!!!!!!!!!!!!! Moved from: Microsoft Teams | Microsoft Teams Free | Files
Windows for home | Other | Security and privacy
2,856 questions
asked
2025-11-18T14:44:29.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 81%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Cathy Halstead
10
Reputation points
commented
2026-10-27T01:40:55.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 22%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIL%3C/text%3E%3C/svg%3E)
Isaac Lopez Perez
0
Reputation points
2 answers
Hacked and stolen card
Hey! Someone hacked my pc and bought stuff with my card. is there any way to get a refund? they bought robux on my account and sent to themselvs.
Windows for home | Other | Security and privacy
2,856 questions
asked
2026-10-26T16:36:36.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 30%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sonny Sjodin
0
Reputation points
answered
2026-10-26T19:34:34.3166667+00:00
Bulldog
5,500
Reputation points
3 answers
My computer was locked and I contacted the number on the pop up. I did not go any further as I want to verify the contact was microsoft support?
I tried to log on my PC today and I had an annoying pop up that would not go away informing me I had a serious threat. There was a number on the pop up but I tried first to search on my own for a microsoft contact. The numbers I tried were all not…
Windows for home | Other | Security and privacy
2,856 questions
asked
2025-12-08T21:16:25.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 77%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Dolores Calicchio
0
Reputation points
answered
2026-10-25T08:34:12.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 64%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHB%3C/text%3E%3C/svg%3E)
hjbdjxd bjhsxgjhs hjbsghs
0
Reputation points