Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Connect me with a live person
I do not want to talk with AI. I want to connect with a biological person about my Microsoft 365 subscription.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
what is ment by end date for 365? if ths so do Ihave to purchase a new 365 verdion$!
I got a message that my 365 is no longer valid! What dose this mean, do have purchase a new version or dose my current version will not work anymore!!
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Billed for a device and account I no longer have access to
I was billed for an account and device I no longer have access to. How to do I get a refund and more importantly prevent a recurring charge from happening again?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Charged twice
I was charged twice yesterday for purchase of Microsoft 365. I cancelled one of the charges, but was not directed regarding refund. I would like confirmation that a refund will be issued.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Publisher is unlicensed
When starting Publisher the product shows as unlicensed despite having an active license for Office 365 family. Please advise how I can resolve this issue. Thank you, Jim Chase
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft 365 subscription
Need to know when my Microsoft 365 subscription expires
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft 365 subscription
My Microsoft 365 subscription has been cancelled, even though I made a payment of £104.99 on 20 October 2027.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft Account Remediation Loop After Forced Outlook.com Migration
My Microsoft 365 Family subscription was originally created and managed using a custom-domain Microsoft account. Microsoft later required me to create an Outlook.com address and make it the primary account identity. Since that migration, account…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Cancelling subscription when you cant remember account details
Hello THIS IS NOT ABOUT THIS ACCOUNT. We brought a laptop for my daughter for uni and a one year recurring subscription to Microsoft 365 personal, when she got to uni they gave access to the uni license, so now because she has logged out of the first…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
billing issue
"subscription problem with expired Microsoft 365 family
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Credit Card Issues
credit card is not being accepted for renew subscription
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Wrong email address listed in communications to verify account
When I am trying to verify my account information, I get a reply back " Verify your email We sent an email to ____ to make sure you own it. Please check your inbox and follow the instructions to finish setting up your Microsoft account." The…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
bank card details incorrect message when adding bank card for renewal
I have checked and checked and tried with spaces, without spaces, changing the way the address is added etc and I still keep getting a message that my bank card number is incorrect!! so frustrated!! I don't have another card to try, I've tried different…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
how to recover my account
I try to loggin my account and encounter this screen. How to recover it?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Why do acsr form not sending my 9 digit for my cdoc case??
I have a cdoc case it asked me to fill an acsr form and the said it Will send me a 9 digit code for me to reply to the email,but i DIDNT receive any digit and i tried a few times on different device and they said 24 hours??? Please help me so i can get…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Can't make payment to Microsoft 365 Family Account
Hi, I am having of making payment to our Microsoft 365 family by using credit card, have tried to use 2 cards to make payment but unable to do so as it keep popping up 'to check credit card details' when i tried to make payment. Can I know how to…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
why was my subscription disabled?
Dear Microsoft Support, I am writing to formally request an explanation and immediate resolution regarding the cancellation of my Microsoft account. My subscription was renewed on October 12, 2026, using my credit card, and the payment was successfully…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Location matching
My location and microsoft store are set to Australia but when I go to purchase PDF X it says they arent the same and therefore wont process the purchase? How can I fix
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Will Microsoft 365 users who accepted family plan invite need to do anything once current personal subscription ends?
I have paid for a Microsoft Office subscription for 3 different laptops. Two of the plans/devices are personal plans. The last device I purchased, I purchased the Microsoft 365 Family subscription. I attempted to cancel the 2 others plans, so that we…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
my computure wont let me log in saying my microsft account is logged into another divice
how to transfer my key code to another device from microsoft
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.