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2 answers One of the answers was accepted by the question author.

Why all of a sudden are my emails tagged with 'Promotions'.

Why all of a sudden are my emails tagged with 'Promotions'. I did not set this up. Moved from: Outlook | Web | Outlook.com | Email

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-29T12:05:08.74+00:00
Karin Olinger 20 Reputation points
commented 2026-11-03T19:51:23.5766667+00:00
Stefan Blom 356.9K Reputation points MVP Volunteer Moderator
0 answers

outlook storage issues

Hello, I need help expanding my storage for my GoDaddy Outlook email account. I signed up for the yearly Microsoft365 plan so I should have plenty of storage available. I'm sure its just some setting or something, but feel like I am having issues…

Outlook | Web | Outlook on the web for business | Email
asked 2026-11-03T16:59:11.6366667+00:00
Paul O'Hare 0 Reputation points
1 answer

Microsoft 365 Email/Outlook putting sent emails into personal mailbox instead of shared mailbox

Hi, Our company recently transitioned from one provider to Microsoft. The issue I'm having is that there are 3 of us here, and we have a shared mailbox. Whenever we reply to someone or delete an email, it goes into that person's personal mailbox, even…

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-30T14:35:24.4733333+00:00
JD 0 Reputation points
commented 2026-11-03T13:47:16.29+00:00
Roebe Ta 1,825 Reputation points Independent Advisor
1 answer

outlook PWA search bar always "your request can't be completed right now"

i want to search email with "danill" words inside the message but always error like on the image

Outlook | Web | Outlook on the web for business | Email
asked 2026-11-02T09:24:31.2433333+00:00
Timbul Manurung 0 Reputation points
commented 2026-11-03T06:56:36.1966667+00:00
JeseminQH 1,040 Reputation points Independent Advisor
1 answer

my outlook business email will not work. Error code 554

Hello, I set up an email to use for my business and have just realized it is not receiving emails. I have logged into the email and sent an email to my person email from my business email and that worked (showed up in spam but it went through), but when…

Outlook | Web | Outlook on the web for business | Email
asked 2026-11-02T20:14:19.88+00:00
Pauline Graham 0 Reputation points
edited an answer 2026-11-02T20:44:20.92+00:00
Hendrix 2,610 Reputation points Independent Advisor
1 answer

recent access to email address but no old emails are visible

I have been given access to an email address but none of the old emails that were sent to or from that address are showing in Outlook. Please can you help me access these? thanks

Outlook | Web | Outlook on the web for business | Email
asked 2026-11-02T20:07:31.5233333+00:00
Matthew Maneely 0 Reputation points
edited an answer 2026-11-02T20:23:13.4166667+00:00
Chris-D 2,620 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How do I get rid of the promotions tag in my email? (Organization / education e-mail)

Where is the toggle-off switch for the promotions tag added to my email? I do not need it, do not want it and do not want AI deciding what to send to my inbox. Please allow me to toggle this off! Moderator note: thread updated with type of e-mail…

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-26T13:02:01.99+00:00
Joy Weber 25 Reputation points
edited a comment 2026-11-02T19:48:25.5633333+00:00
Stefan Blom 356.9K Reputation points MVP Volunteer Moderator
1 answer

OUTLOOK NOT SHOWING IMAGES

365 business basic outlook in browser not showing images anymore, no settings is fixing the [Information removed by Moderator]. [Information removed by Moderator] is going on!? Microsoft Q&A is a professional technical community. Content containing…

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-30T15:58:11.1966667+00:00
Derrick 0 Reputation points
edited the question 2026-10-31T15:20:12.1333333+00:00
Jack-Bu 7,215 Reputation points Microsoft External Staff Moderator
2 answers

Unable to open outlook (application and web both not working)

Unable to open Outlook in either the app or the web version. Tried multiple browsers, incognito mode - no luck. Get this error above. Doesn't work in safe mode either.

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-28T14:45:32.16+00:00
Adnan Millwala 0 Reputation points
commented 2026-10-30T11:56:39.61+00:00
Ana Le 2,955 Reputation points Independent Advisor
1 answer

Updating Outlook

I have been given 1 day to 'update' Outlook, but the procedure doesn't work. I get this dead end HELP!

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-29T10:36:20.99+00:00
David Kenyon 0 Reputation points
commented 2026-10-30T11:10:13.1933333+00:00
Kristen Tran 2,705 Reputation points Independent Advisor
2 answers

How can I set up a Out of Office Reply for outside business hours

I work in a school district and want to let parents know I will respond to emails received out of school hours the next morning. Can I do this with an OOR

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-28T15:09:15.9266667+00:00
Panneton, Sherri 0 Reputation points
commented 2026-10-29T19:08:21.6366667+00:00
Ryan-N 16,775 Reputation points Microsoft External Staff Moderator
1 answer

I am trying to pull up old emails that were deleted

I am trying to retrieve old emails that were on my account before it was closed and reopened.

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-28T01:09:45.59+00:00
Robert 0 Reputation points
commented 2026-10-29T11:00:58.61+00:00
Elena-VH 2,450 Reputation points Independent Advisor
2 answers

Emails going straight to Drafts instead of sending in OWA

I am experiencing an issue with Outlook Web App (OWA). Whenever I try to send an email, the message is not delivered and instead goes straight to the Drafts folder. Could you please help me investigate and resolve this issue?

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-28T01:55:16.4966667+00:00
Felicity Amy 0 Reputation points
commented 2026-10-29T01:44:44.4466667+00:00
Jade Ng 16,530 Reputation points Microsoft External Staff Moderator
1 answer

Outlook on the Web – Intermittent Inline Images and Attachment Thumbnails Failing (GetAttachmentThumbnail / HTTP 503)

We have been experiencing an organization-wide issue with Outlook on the web for approximately six months and I'm hoping someone from Microsoft or another Exchange Online administrator has encountered this and identified a resolution. The issue is…

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-28T18:00:17.5533333+00:00
Justin Emlay 0 Reputation points
answered 2026-10-28T18:26:02.3233333+00:00
Ryan-N 16,775 Reputation points Microsoft External Staff Moderator
2 answers

My email has not been coming to my inbox

since wednesday, I have not received any emails to my work address

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-26T16:10:12.02+00:00
Vanna In, Hope Now 0 Reputation points
commented 2026-10-28T16:05:37.16+00:00
Jack-Bu 7,215 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Emails being tagged

Hello. Why are my emails suddenly being tagged with 'promotion' and how do I disable this pointless nonsense?

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-22T15:30:15.0566667+00:00
JP 45 Reputation points
accepted 2026-10-28T14:54:48.2933333+00:00
JP 45 Reputation points
1 answer

My entire inbox (thousands of emails) in outlook went into my deleted folder, need help ASAP!!!

Hello, Somehow my entire inbox in outlook went to my deleted folder. This wouldn't normally be a big deal. But I have several thousand important emails in my inbox. Is there any way to restore them? Like a restore or select by day deleted? Please help!!!

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-26T13:52:25.1966667+00:00
Eric Hunt 0 Reputation points
commented 2026-10-28T06:10:58.0466667+00:00
Nam-D 4,670 Reputation points Microsoft External Staff Moderator
1 answer

how do i see a code in my outlook from school

How do i see a verification code from capcut when it is sent to my school email and outlook

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-22T21:16:45.8133333+00:00
commented 2026-10-27T13:38:20.62+00:00
Jay1 Tran 1,895 Reputation points Independent Advisor
1 answer

Outlook email not working

Looking for info on the outstanding ticket number please TrackingID#[Moderator note: personally identifiable Information removed] Tenet By Law

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-26T16:43:17.26+00:00
Cameron Smith 0 Reputation points
answered 2026-10-26T17:26:56.5866667+00:00
Jack-Bu 7,215 Reputation points Microsoft External Staff Moderator
1 answer

Website outage has caused email issues

After a website outage our emails are having problems. It only seems to effect receiving emails from outside of the organisation (external) and emails sent from one team member to another are okay. Sending emails is still fine (both internal and external…

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-23T11:59:58.3466667+00:00
Anthony 0 Reputation points
commented 2026-10-26T16:02:19.22+00:00
Liora 3,200 Reputation points Independent Advisor