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Artifact Signing organization validation: CosmosDB conflict after Face Check; verification link consumed

We are completing Azure Artifact Signing Public Organization identity validation for FreeChat Inc., a Canadian corporation. Environment: Artifact Signing account: FreeChat Region: East US Signing tier: Basic Azure support plan: Basic Verified ID…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,620 questions
asked 2026-11-03T19:25:18.8766667+00:00
Danny Wang 0 Reputation points
1 answer

Azure Artifact Signing Dlib loads, but SignTool reports multiple local certificates

We are troubleshooting Microsoft Azure Artifact Signing integration for a Windows application installer. Environment SignTool: 10.0.26100.8249 (x64) Azure.CodeSigning.Dlib.dll: 1.0.146.0 (x64), SHA-256 verified Artifact Signing certificate profile:…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,620 questions
asked 2026-11-03T18:31:40.5933333+00:00
Alejandro Mata 0 Reputation points
answered 2026-11-03T18:33:56.01+00:00

AI answer

0 answers

Artifact Signing: Verified ID submission fails with HTTP 500 / callback_failure / 403 after successful Face Check

I am trying to complete organization identity validation for Azure Artifact Signing using an AU10TIX Verified ID and Microsoft Authenticator on an iPhone. Face Check succeeds, but submitting the credential fails repeatedly. The Authenticator logs…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,620 questions
asked 2026-11-03T16:11:12.2+00:00
Andi Rexha 0 Reputation points
commented 2026-11-03T17:17:51.64+00:00
Andi Rexha 0 Reputation points
1 answer

Artifact Signing identity validation In Progress for more than seven days

Our organization’s identity validation remains In Progress. We have not created a certificate profile because identity validation has not completed. The portal’s automated troubleshooting reported missing certificate-profile status and timestamps, but no…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,620 questions
asked 2026-11-03T17:08:38.61+00:00
Scott 0 Reputation points
answered 2026-11-03T17:09:45.21+00:00

AI answer

1 answer

Is a South Korean sole proprietorship eligible for Artifact Signing Organization validation?

We are preparing to distribute a Windows desktop application and are evaluating Microsoft Azure Artifact Signing. Our entity is a South Korean sole proprietorship (개인사업자), registered with the National Tax Service. It is not an incorporated company. …

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,620 questions
asked 2026-11-03T16:09:57.29+00:00
상규 김 0 Reputation points
answered 2026-11-03T16:11:08.0633333+00:00

AI answer

1 answer

Is it possible to migrate/merge trust of local USB EV Code Signing Certificate into Artifact Sigining?

Hello, we plan to move our build/signing processes of desktop apps (WPF, VSTO) to Azure DevOps. The pipeline, msi creation, signing using the Artifact Siging is already working, but when the users try to install app there is Windows Smart Screen…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,620 questions
asked 2026-11-03T13:37:57.5+00:00
Patryk Matuszewski 0 Reputation points
answered 2026-11-03T13:38:16.63+00:00

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0 answers

Can anyone help me diagnose a code signing problem?

I am pulling my hair out here. I use Azure code signing, have been for the past year or so, but don't often sign artifacts. This time, my subscription expired (as it had before), I paid the invoices, and the subscription shows active, but code signing…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,620 questions
asked 2026-11-03T10:43:54.1033333+00:00
LOUIS VAN TONDER 0 Reputation points
2 answers

Azure Artifact Signing: Microsoft Authenticator closes when presenting AU10TIX Verified ID

I am trying to complete Organization Identity Validation for Azure Artifact Signing (formerly Trusted Signing). My Artifact Signing account has the status "Action Required". I successfully completed identity verification through AU10TIX. The…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,620 questions
asked 2026-11-02T19:54:22.1166667+00:00
cazul 0 Reputation points
edited a comment 2026-11-03T10:43:33.2433333+00:00
cazul 0 Reputation points
0 answers

Artifact Signing organization identity validation "In Progress" for 8 days, no Action Required

Hello, On 26 October 2026 we created an Artifact Signing account (North Europe, Basic SKU) and submitted an organization identity validation (Public trust) for our company in Bulgaria (EU). The identity verifier completed Verified ID successfully. Since…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,620 questions
asked 2026-11-03T09:14:36.3866667+00:00
Svetlomir Kolev 0 Reputation points
1 answer

Azure Artifact Signing individual identity validation stuck in "Action Required" after AU10TIX verification

Hello Microsoft Azure Support and Community, I am experiencing an issue with individual identity validation for Azure Artifact Signing. I created an Artifact Signing account using the Basic tier and submitted a Public Individual identity validation…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,620 questions
asked 2026-11-01T01:14:39.1533333+00:00
nilson huamanta gonzales 0 Reputation points
commented 2026-11-03T05:40:15.2933333+00:00
nilson huamanta gonzales 0 Reputation points
0 answers

Artifact Signing organization validation stuck in "Action Required" after successful AU10TIX Verified ID sharing

Hello Microsoft Support and Community, I am the owner of NETCARE IT, a registered company in the United States. I am trying to complete the organization identity validation for Microsoft Azure Artifact Signing so that we can digitally sign our Windows…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,620 questions
asked 2026-11-02T18:23:58.36+00:00
alexis lglesias 0 Reputation points
commented 2026-11-03T04:35:45.0166667+00:00
jutt Papa 0 Reputation points
0 answers

Artifact Signing organization validation still In Progress after documents submitted on October 23, 2026

Hello Microsoft Artifact Signing team, Could you please help us check the status of our organization's public identity validation? Organization: Dyn Technology Country/region: South Korea Additional document submitted: October 23, 2026 Document type:…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,620 questions
asked 2026-11-03T04:08:11.5966667+00:00
Sung Hoon Lee 0 Reputation points
3 answers

Artifact Signing individual validation remains Action Required after sharing an existing Verified ID

An individual developer in the United States is setting up Public Trust Artifact Signing on a paid Azure subscription with the Basic signing tier. The signing account is Succeeded, and the owner has the required Identity Verifier role. An earlier request…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,620 questions
asked 2026-10-27T20:29:06.64+00:00
Desktop Signing Help 0 Reputation points
answered 2026-11-03T03:14:18.3366667+00:00
Robert Rioux 0 Reputation points
1 answer

Azure Artifact Signing Re-validation stuck "In Progress"

Over 10 days ago now, my Identity Re-validation request was submitted. I was asked for ID confirmation which I completed. Now our identity validation is expired so I believe we will no longer be able to sign artifacts? Can someone from Microsoft please…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,620 questions
asked 2026-11-03T00:07:07.4366667+00:00
Zach Wasserman (osquery) 0 Reputation points
answered 2026-11-03T00:07:20.92+00:00

AI answer

1 answer

The Identity Validation for artifact signing stays as 'In Progress'.

We've successfully passed the Identity Validation for artifact signing. However, the status in Azure admin portal still stays as 'In Progress'. This is pretty urgent. Please help.

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,620 questions
asked 2026-01-29T21:27:29.8933333+00:00
Eric Sun (ScreenBeam) 35 Reputation points
commented 2026-11-02T23:10:16.02+00:00
Danny Lux 0 Reputation points
1 answer

Artifact Signing — AU10TIX rejected ID verification; Microsoft assistance needed

I’m completing Azure Artifact Signing verification for OC AERIAL LIMITED in New Zealand. After photographing my ID and completing the selfie, AU10TIX said “Sorry, you do not meet the requirements” and directed me to support. Its support form appears…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,620 questions
asked 2026-11-02T20:54:10.5433333+00:00
Alex Owen-Cooper 0 Reputation points
commented 2026-11-02T21:06:21.61+00:00
Alex Owen-Cooper 0 Reputation points
1 answer

Authentification issues for azure artifact

I get the email, click on the link, scan the QR code, Authentificator approve it, the web site tells me identification confirmed but the Azure web page still tells me action required. I check, click in the link and it tells me the link has been used…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,620 questions
asked 2026-11-02T20:51:52.6033333+00:00
Robert Rioux 0 Reputation points
answered 2026-11-02T20:59:24.04+00:00
Robert Rioux 0 Reputation points
0 answers

Trusted Signing (Artifact Signing) organization identity validation stuck "In Progress" ~1 week

My organization identity validation for a Trusted Signing (Artifact Signing) account has been "In Progress" since 26 October 2026 (about a week), with no pending action on my side, no expiration date set, and no email requesting further…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,620 questions
asked 2026-11-02T20:55:09.6733333+00:00
Nathan F 0 Reputation points
2 answers

Identity validation failed?

I need some help. I'm new here. Identity validation failed, but there is no reason given.

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,620 questions
asked 2026-11-02T18:37:37.26+00:00
NiceCustomGoods 0 Reputation points
answered 2026-11-02T18:39:42.2933333+00:00
Md. Mirajul Islam 0 Reputation points
2 answers

Identity validation shows Action Required after Verified ID was presented successfully

Organization identity validation for a US LLC (Public trust). Today I obtained a Verified ID through AU10TIX, scanned the QR code in Authenticator, and shared it with Artifact Signing. Both face checks succeeded. The validation list still says Action…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,620 questions
asked 2026-11-02T18:10:31.1766667+00:00
David Fisher 0 Reputation points
answered 2026-11-02T18:16:51.6433333+00:00
David Fisher 0 Reputation points