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How to view an excel spreadsheet on an email that is a year old.

I am trying to view an excel spreadsheet that was sent in an email a year ago. I have the old email but now the spreadsheet does not show up in the email. How do I recover the spreadsheet?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-03T18:43:05.7266667+00:00
Thomas Johnson 0 Reputation points
answered 2026-11-03T19:15:22.7366667+00:00
Kai-L 20,985 Reputation points Microsoft External Staff Moderator
1 answer

Grant access to view calendar but not email

How do I grant my husband access to view my calendar and for me to view his, but neither of us access the other's email?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-03T17:17:37.55+00:00
Debra Boelkes 0 Reputation points
answered 2026-11-03T17:18:08.6066667+00:00

AI answer

1 answer

Outlook (Classic) - Cannot Send New Emails from a Shared Mailbox

Hi everyone, I'm experiencing an issue with a mapped shared mailbox that appears to be specific to Outlook (Classic). The affected user can successfully: Send, receive, forward from the shared mailbox using Outlook on the Web (OWA) Send, receive,…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-12T23:57:08.39+00:00
Nadir Hasan 0 Reputation points
commented 2026-11-03T13:04:23.8466667+00:00
Dinesh Jaisankar 0 Reputation points
2 answers

Copilot on Classic Outlook - Putting Back On

How do I get classic outlook to have the Copilot in my ribbon again? It is gone now and I've tried putting it back in, I got it on my ribbon but it isn't a clickable button. PLEASE HELP!!

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-01-09T18:54:26.5433333+00:00
PCaf 0 Reputation points
commented 2026-11-03T12:25:29.9633333+00:00
JuliaMarvin 23,690 Reputation points Volunteer Moderator
1 answer

i cant recive or send email

hello i cant recive or send email please help me my outlook is [Moderator note: Personally Identifiable Information removed]@informaticos.com

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-03T10:14:40.5166667+00:00
13172675 0 Reputation points
answered 2026-11-03T10:46:52.25+00:00
Doris V 2,760 Reputation points Microsoft External Staff Moderator
5 answers

Outlook 2024 (POP/PST): Search does not index HTML email bodies (IFilter issue)

Hello, I am facing a persistent search issue in Outlook 2024 (using POP accounts with .pst data files). The search function only returns results if the keyword appears in the Subject line or in the name of an attachment. Words inside the email body are…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-06T21:08:03.09+00:00
bernard Andri 15 Reputation points
commented 2026-11-03T10:05:10.2666667+00:00
Turgay Oğuş 0 Reputation points
1 answer

After Installing 2024-04 Windows Update, Both New and Old Outlook Unusable

After installing the April 2024 Windows Update, about a third of our devices (running Windows 11 25H2) are having major issues with Outlook. Classic Outlook freezes when a new email is received and must be killed from task manager. New Outlook freezes…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-04-20T19:41:01.97+00:00
Alex Rourke 306 Reputation points
commented 2026-11-03T01:38:12.91+00:00
Hornblower409 18,510 Reputation points
2 answers

Shared Calendars Show "No Connection" in Classic Outlook

Shared calendars in Classic Outlook show "No connection" and do not sync properly. Switching to New Outlook immediately restores access to all shared calendars. Issue appears to be isolated in Classic Outlook. What could cause shared calendars…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-29T18:07:45.14+00:00
VincentKC 0 Reputation points
commented 2026-11-02T20:26:50.8833333+00:00
Chris-D 2,620 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Outlook Message - Billing Problem - There is no billing problem that I can find as Admin

Outlook not receiving email. Message that the account has a billing problem. Click the link takes me to a webpage that has nothing to do with my billing. Checked the Admin and all is ok with no invoices outstanding. At a total loss. Attempts to use their…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-02T16:00:44.18+00:00
David Pollack 20 Reputation points
edited a comment 2026-11-02T18:06:36.4+00:00
David Pollack 20 Reputation points
2 answers

How do I change the default size of emails that I send?

Currently, my default size on my emails is 12, but I want to change the default size to 11. How do I do that?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-02T16:33:52.21+00:00
Joe Kessler 0 Reputation points
edited an answer 2026-11-02T16:53:59.8433333+00:00
Chris-D 2,620 Reputation points Independent Advisor
1 answer

How do I find my Contacts folder so that I can remove myself from a distribution list?

I'm moving roles within the company and no longer need emails from a number of groups, would like a way to remove myself from distribution emails without trying to find out who created the group in the first instance

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-30T12:07:14.6666667+00:00
David Bradshaw 0 Reputation points
commented 2026-11-02T16:31:52.21+00:00
Liora 3,200 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How to fix error : email-group isn't within your current write scope. Can't perform save operation

Trying to modify an email group but getting the message listed above - although I don't see an owner of the group. I'm not sure who to contact so that I can clean up the group.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-02T15:19:13.7133333+00:00
Timothy R Skinner 20 Reputation points
accepted 2026-11-02T15:21:16.3366667+00:00
Timothy R Skinner 20 Reputation points
2 answers

Turn of send of emails

Hi, Do you know if there's a way to turn off the ability to send emails from a Copilot thread? See below. There is risk that users don't realise pressing the 'send' button will actually send this email:

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-02T11:28:43.7366667+00:00
Greta Giovinazzo 0 Reputation points
edited an answer 2026-11-02T12:29:51.0366667+00:00
Daniel-Vo 7,895 Reputation points Microsoft External Staff Moderator
1 answer

Classic Outlook not honoring primary calendar when overlayed with shared calendars

I have a single outlook account. I have added a shared calendar and overlayed it with my primary calendar. My issue is no matter what I try, every time I close and launch outlook, the shared calendar defaults to the top (active) layer of the calendar…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-08-27T15:02:44.76+00:00
Cody Hinson 5 Reputation points
edited a comment 2026-11-02T12:19:17.6533333+00:00
Andreas Hoefler 0 Reputation points
2 answers

REMOVE / FIX FONT CHANGES IN OUTLOOK

WHY WHY WHY is OUTLOOK CHANGING ALL MY FONTS when receiving emails???? WHAT CAN I DO???? GRRR!!!!!! It is creating line spaces between every line, making emails 10 times LONGER, AND changing the font on EVERY email to APTOS in 12 point font size!!!…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-01-05T19:44:06.9933333+00:00
Jane Dahl 0 Reputation points
edited a comment 2026-11-02T12:17:48.04+00:00
Dori A Schmetterling 0 Reputation points
1 answer

Outlook email reactions

Please add a 'thank you' emoji to the default reactions. 🙏

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-02T10:51:43.01+00:00
Andrew Wren 0 Reputation points
edited an answer 2026-11-02T11:30:53.35+00:00
Julie Huynh 4,105 Reputation points Independent Advisor
3 answers

Outlook email "Offline"

My Outlook email "[Moderator note: Personally Identifiable Information removed]@pacificprizm.com.au" shows "Offline" All my efforts and following all instructions will not allow me to log into "[Moderator note: Personally…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-19T00:39:02.04+00:00
Harry Miklas 5 Reputation points
edited the question 2026-11-02T08:39:35.09+00:00
Daniel-Vo 7,895 Reputation points Microsoft External Staff Moderator
2 answers

Outlook Attendees Meeting

If you have already sent a a meeting invite with individual email addresses on it, and add a distribution list that has overlapping emails. When you send the updated meeting are the individual email addresses that are also on the distribution list going…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-31T01:34:40.41+00:00
Kate 0 Reputation points
commented 2026-11-02T07:39:09.25+00:00
Michelle Nguyen 2,615 Reputation points Independent Advisor
1 answer

Saving Outlook emails

How can I save several emails as separate pdf documents including email attachments all at once?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-02-24T21:10:20.8166667+00:00
Brian Gilbert 5 Reputation points
commented 2026-11-01T15:30:26.36+00:00
JuliaMarvin 23,690 Reputation points Volunteer Moderator
2 answers

Gmail error message 421 4.7.28

May I please speak with a customer service person about this problem I am having with bulk emails that include Gmail recipients?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-26T20:58:58.2233333+00:00
Maureen Waters Mara 0 Reputation points
answered 2026-11-01T13:45:58.9733333+00:00
Akshay C U 0 Reputation points