24,893 questions

Sort by: Updated
1 answer

Audio input doesn't work

My external camera works, but I cannot hear the person on the other end,. They can hear us, but we cannot hear them

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-03T18:16:29.8133333+00:00
Terri Cornelius 0 Reputation points
answered 2026-11-03T18:16:48.72+00:00

AI answer

3 answers

Dual Monitors Stopped Working After Update – Lenovo Thunderbolt Dock (Second Monitor in Power Save Mode)

I previously had a dual monitor setup working correctly for several months using a Lenovo Thunderbolt docking station and two external monitors connected via DisplayPort. Recently, the setup stopped working without any hardware changes. Now, only one…

Windows for home | Windows 11 | Devices and drivers
asked 2026-04-08T18:42:16.4433333+00:00
Cassandra Hutchinson 0 Reputation points
answered 2026-11-03T17:27:36.19+00:00
Rick Thom 0 Reputation points
2 answers

word when instructed to print wants doc saved as .pdf

When I want to print a new or existing document in word or excel a window opens asking me for a file name and advising that it will be saved as a .pdf

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-03T16:24:28.26+00:00
Colin Parsons 0 Reputation points
answered 2026-11-03T16:59:33.08+00:00
DaveM121 945.3K Reputation points Independent Advisor
1 answer

bluetooth and camera

i can not connect new diveces to bluetooth. One more issue is that bluetooth couldn't find new device so i can't connect them.when it comes to camera ,it is related to microsoft. i didn't undersand how to fix it

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-03T11:55:41.12+00:00
Jomesy Abdurrahmon 0 Reputation points
commented 2026-11-03T16:11:51.7+00:00
piohal-3542 120 Reputation points
0 answers

Update/app workaround for touchpad right click holding?

Hi, i use a Galaxy book 6 pro and a ROG Zephyrus G15 and they both have one massive problem with the trackpad which is that the trackpad doesnt register holding right click(holding down with 2 fingers on the pad) fyi my galaxy book has a haptic touchpad…

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-03T14:23:48.2766667+00:00
justin luk 5 Reputation points
commented 2026-11-03T16:08:45.98+00:00
justin luk 5 Reputation points
2 answers

code43 and no bluetooth

one of my usb device says descripter request failed and getting code 43 this happened after the update , i am also missing my bluetooth connection . cannot connect anything it shows a message about updating

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-03T15:20:48.7266667+00:00
k 0 Reputation points
answered 2026-11-03T15:56:43.34+00:00
DaveM121 945.3K Reputation points Independent Advisor
1 answer

Cannot pair new bluetooth devices to windows.

When attempting to pair a bluetooth device (with device and pc in discovery mode) after clicking add new device, cl;icking on the bluetooth option, the device shows up. I click to add the device and after 10 seconds of "connecting..." a…

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-22T06:23:55.8766667+00:00
B 2 0 Reputation points
commented 2026-11-03T13:32:01.2033333+00:00
Vikki-T 12,960 Reputation points Microsoft External Staff Moderator
3 answers

Windows Hello cannot detect Microarray Fingerprint Reader on Acer SFN14-55

Hello, I recently purchased an Acer SFN14-55 laptop running Windows 11. My laptop includes a Microarray Fingerprint Reader (Hardware ID: USB\VID_3274&PID_8012). Initially, the fingerprint reader showed a Code 10 error in Device Manager. With…

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-30T13:30:11.46+00:00
Aman Singh Rathor 0 Reputation points
answered 2026-11-03T10:01:27.2833333+00:00
Aman Singh Rathor 0 Reputation points
2 answers

Windows 11: Bluetooth headset mic disappears after restart

When I first pair and connect my Bose QC headphones, Windows 11 shows them as “Connected mic, audio”, and the headset microphone works in Microsoft Teams. After I restart the PC and reconnect the already-paired headset, Windows shows only “Connected…

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-03T04:23:31.4766667+00:00
Jerry Korulla George 0 Reputation points
answered 2026-11-03T09:55:20.21+00:00
Vikki-T 12,960 Reputation points Microsoft External Staff Moderator
2 answers

Windows 11 25H2 bug: Xbox controller randomly loses XInput HID devices — persists after Windows repair

I have already submitted a report through Windows Feedback Hub. I am posting here because the issue persists and I want to establish whether other users are affected and whether Microsoft can escalate it to the appropriate Windows device/input-stack…

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-13T12:35:12.61+00:00
MikeZero955 0 Reputation points
commented 2026-11-03T06:31:37.2733333+00:00
Michele Bianchetti 0 Reputation points
3 answers

some keys of my laptop not working

some keys of my laptop not working like enter key, bracket key and keys around enter key

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-30T10:11:25.7733333+00:00
Siddhartha Chaudhary 0 Reputation points
answered 2026-11-03T06:06:57.9233333+00:00
Abdur Rahman 0 Reputation points
2 answers

sound icon is off

not responding to any commands when asked to fix output sound issues

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-03T03:37:16.8366667+00:00
Juan Ortega 0 Reputation points
commented 2026-11-03T04:25:25.66+00:00
Gregory Pillay 0 Reputation points
2 answers

Mouse & Keyboard via Blue tooth

I can't get Mouse & Keyboard to communicate with display!!

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-29T00:46:06.5266667+00:00
Bill Bressette 0 Reputation points
commented 2026-11-03T04:17:10.1766667+00:00
Emma1-N 14,640 Reputation points Microsoft External Staff Moderator
3 answers

nvlddmkm.sys Error

Problem: Been getting LiveKernelEvent 117, 141, 1a8, and 1b8 errors for the past 8 months, saw the Event Viewer, which showed me Event ID 153 nvlddmkm error. Not only it occurs during gaming, but also during daily uses. It will black screen for a bit and…

Windows for home | Windows 11 | Devices and drivers
asked 2026-04-06T14:02:33.59+00:00
Feryiuz Leong Yi Jie 5 Reputation points
commented 2026-11-03T04:06:39.05+00:00
Feryiuz Leong Yi Jie 5 Reputation points
2 answers

Bluetooth does not show the device I am trying to pair.

How do I fix bluetooth that does not show the new headphones that I am trying to pair?

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-03T02:34:05.6066667+00:00
Jean Wall 0 Reputation points
answered 2026-11-03T03:30:29.64+00:00
GsN5034 - IA 79,390 Reputation points Independent Advisor
2 answers

I2C HID Device This device cannot start. (Code 10)

i have hp pc 11th g .not woring touch pade This device cannot start. (Code 10) A request for the HID descriptor failed. This typically occurs when there is a problem with the device firmware. Please contact the system manufacturer for further…

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-03T01:52:26.76+00:00
Adil shah khan 0 Reputation points
answered 2026-11-03T02:23:34.68+00:00
Ivan B 126.8K Reputation points Independent Advisor
3 answers

my bluetooth headphones drop the end of what I'm saying, what is causing that?

my bluetooth headphones drop the end of what I'm saying, what is causing that?

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-31T15:14:40.3266667+00:00
Tim Rethlake 0 Reputation points
answered 2026-11-03T01:02:27.3633333+00:00
Emma1-N 14,640 Reputation points Microsoft External Staff Moderator
2 answers

how to reinstall drivers for printer

install drivers for Canon printer after removing and reinstalling printer

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-02T22:03:08.2466667+00:00
Scott Angell 0 Reputation points
answered 2026-11-02T22:25:10.3066667+00:00
CrazyKats 20,135 Reputation points Volunteer Moderator
2 answers

Sound cuts out intermittently

Sound cuts out intermittently when watching a movie

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-30T03:18:20.86+00:00
Andreas Tabert 0 Reputation points
commented 2026-11-02T21:34:51.32+00:00
Curt Kessler 0 Reputation points
2 answers

camera is not working

my camera is not working and showing front facing camera with a black screen

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-02T19:16:36.79+00:00
Iqbal Ashraf 0 Reputation points
answered 2026-11-02T19:52:17.28+00:00
John Jefferson Doyon 90,530 Reputation points Independent Advisor