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creating an info@ email address for my business account.

I need a second email for general inquiries. I would like to have another email address named: ******@LeadershipInitiativesGroup.com I want that to ALWAYS simply be linked to my domain/main email ******@LeadershipInitiativesGroup.com

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-03T21:06:02.6766667+00:00
Art Brown 0 Reputation points
answered 2026-11-03T21:06:34.58+00:00

AI answer

1 answer

Unable to add school account to OneDrive

My school microsoft account on OneDrive stopped syncing and told me it needed me to re-enter my credentials, upon which it would promptly error out before giving me the chance. so I removed the account and tried to re-add it, but after I enter my…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-11-03T18:02:49.9933333+00:00
Brayden Chatlain 0 Reputation points
answered 2026-11-03T21:06:23.5066667+00:00
Jack-Bu 7,215 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Simple keyboard shortcuts for French accented characters that work across ALL Windows 11 applications

How can I create simple keyboard shortcuts for French accented characters that work across ALL Windows 11 applications? I use a US English keyboard on a Surface Laptop 7 and regularly type in both English and French. In Word I have convenient shortcuts…

Windows for home | Windows 11 | Settings
asked 2026-11-03T20:48:41.8233333+00:00
William Goure 0 Reputation points
accepted 2026-11-03T21:06:05.6133333+00:00
William Goure 0 Reputation points
1 answer

Viva Amplify: images in Outlook emails appear blurry/pixelated

Graphics we upload into Viva Amplify templates look sharp in the editor but come through blurry and grainy when the newsletter arrives in Outlook. We've tried uploading the same graphic at several sizes, including the template’s recommended dimensions…

Outlook | Web | Outlook.com | Email
asked 2026-11-03T21:04:28.9466667+00:00
Kim Charles 0 Reputation points
answered 2026-11-03T21:05:50.95+00:00

AI answer

2 answers

Where on my computer is the software I purchased, downloaded and installed?

Where on my computer is the software I purchased, downloaded and installed? MS forced me to upgrade to Office 2024; paid my money. downloaded the software, and installed it, but it is no where to be found on my computer, So how do I get access to it on…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-03T20:30:09.9366667+00:00
Mr. Ree 0 Reputation points
answered 2026-11-03T21:04:46.48+00:00
EmilyS726 277.5K Reputation points Independent Advisor
1 answer

Search Certification completed in Learning Lab, Credly badge never issued

Hello, I passed the Microsoft Advertising Search Certification exam in Learning Lab. The certification page shows 100% progress and Completed status, with a completion date of October 28, 2026. The Badges section on that page displays the Search badge,…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

451 questions
asked 2026-11-03T21:03:10.16+00:00
Igor Nezhdanov 0 Reputation points
answered 2026-11-03T21:04:32.3633333+00:00

AI answer

1 answer

Request to Release Domain from Previous Microsoft 365 Account

Hello Microsoft Support, I recently purchased a domain through GoDaddy and am trying to set up my business email using Microsoft 365. However, GoDaddy is preventing me from completing the setup because the domain is already associated with an existing…

Outlook | Web | Outlook on the web for business | Email
asked 2026-11-03T21:02:35.2433333+00:00
Cody Coffey 0 Reputation points
answered 2026-11-03T21:03:41.0766667+00:00

AI answer

1 answer

Personalize Win11

How does user enlarge task bar icon size larger than default settings.

Windows for home | Windows 11 | Desktop, Start, and personalization | Task Bar
asked 2026-11-03T20:24:52.8566667+00:00
Mike Pandolfo 0 Reputation points
answered 2026-11-03T21:01:50.25+00:00
EmilyS726 277.5K Reputation points Independent Advisor
1 answer

How to fix MS Office 2024 for Mac Excel crashing on existing pivot table change

I would like to know what I can do about this. I recently installed new MS Office 2024 16.114.3 on Mac running OS Sonoma 14.8.9. Trying to create a new pivot table from an existing spreadsheet causes Excel to Crash. Online advice from another site…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-11-03T20:59:56.34+00:00
Robert Elston 0 Reputation points
answered 2026-11-03T21:01:07.7066667+00:00

AI answer

2 answers

You are billing me incorrectly.

You sent me an email saying **We were unable to process your Microsoft 365 Personal subscription payment on November 1, 2026 because the charge of USD 99.99 to your MasterCard 3894 was declined. This is NOT the credit card I have on file. I don't know…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-03T20:27:31.43+00:00
Judy Bilyeu 0 Reputation points
answered 2026-11-03T21:00:27.3233333+00:00
EmilyS726 277.5K Reputation points Independent Advisor
2 answers

changing administrator of a subscription

I have a company which uses Miscosoft 365 professional, and I don't know who is the administrator. I was abroad for 4 years, and the company had very small activity. The payments were done (by debit of a credit card) and I don't know how long this will…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-11-02T16:07:42.6333333+00:00
Sara da Costa Lopes 0 Reputation points
commented 2026-11-03T21:00:15.8666667+00:00
Deogratias 5 Reputation points Independent Advisor
2 answers

I got a false suspension on XBOX for my gamerpic.

I got a enforcement/suspension for my gamerpic. All it was it a CAT eating the chips RAFFLES in FRONT of the kids tv show TELETUBBIES HOUSE. AND I MADE THIS GAMERPIC.

Windows for home | Other | Gaming
asked 2026-11-03T12:29:02.4733333+00:00
Sonicboylinden 0 Reputation points
answered 2026-11-03T20:58:45.9033333+00:00
CrazyKats 20,135 Reputation points Volunteer Moderator
4 answers

unable to edit documents with MS Office 2021 suite

Suddenly I am unable to edit any previously saved document with my MS Office Suite 2021 purchased. Mod note: moved from Windows for Home > Windows 11 > Windows update

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-02T20:43:07.46+00:00
Peter Cotroneo 5 Reputation points
recommended 2026-11-03T20:58:43.1566667+00:00
Charles Kenyon 171.7K Reputation points Volunteer Moderator
1 answer

Excel Crashes When I create a Pivot Table

Microsoft Excel crashes as soon as I create a pivot table in Excel. It can be a new workbook or a workbook that I created 15 pivot tables in last week. I've already tried it in Safe Mode, this did not work. I've already disabled all add-ins, this did not…

Microsoft 365 and Office | Excel | Other | MacOS
asked 2026-11-03T20:57:00.15+00:00
Connor Mohs 0 Reputation points
answered 2026-11-03T20:57:48.6733333+00:00

AI answer

1 answer

I am not sure if I completed everything for the certification. My company is asking we take these. I am sure its an online thing and not a "show up at a location" thing

I am hoping someone can tell me how to get my AI Certification. I believe I did all the courses but not sure on how to take my certification test. I am assuming it's online like all the others. Can someone conform I passed all I had to?

Community Center | Not monitored
asked 2026-11-03T20:47:30.0933333+00:00
Terry Conway 0 Reputation points
edited the question 2026-11-03T20:57:05.45+00:00
JuliaMarvin 23,690 Reputation points Volunteer Moderator
1 answer

Generate Tags

Sign in asks for email address. I provide it and it tells me the email is already part of my security info. When I click "continue" nothing happens and I am not sign in to ask Why I can't sign in? The above is as clear as I can make it. How do…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-11-03T20:47:43.81+00:00
PATRICK K SHINE 0 Reputation points
edited the question 2026-11-03T20:57:05.11+00:00
Clover-L 110 Reputation points Microsoft External Staff Moderator
2 answers

Tie Teams into a Non-MS email

I have an email address I use to log into my Microsoft acccount for Office apps and Teams. I receive most of my email and meeting invites to an email address not tied to my MS account but I retrieve the email in Outlook. Because of that, the ability to…

Microsoft Teams | Microsoft Teams for business | Calendar | Other
asked 2026-11-03T17:21:14.0166667+00:00
Paul Simkins 0 Reputation points
commented 2026-11-03T20:56:37.6733333+00:00
Paul Simkins 0 Reputation points
0 answers

Create and Distribute an Editable Matrix

I am scheduling 30 people and need to collect from each person a "Y" or "N" to let me know whether they are available to be scheduled on specific days and times. I currently use the form below for each person where they remove a…

Microsoft 365 and Office | Microsoft Forms | Other
asked 2026-11-03T20:55:04.5666667+00:00
jon hebhardt 0 Reputation points
commented 2026-11-03T20:56:26.4966667+00:00
jon hebhardt 0 Reputation points
1 answer

How to remove the focus box in the middle of my screen.

How to remove the focus box in the middle of my screen.

Windows for home | Previous Windows versions | Accessibility
asked 2026-11-03T20:52:57.72+00:00
charlotte vicente 0 Reputation points
answered 2026-11-03T20:54:46.0233333+00:00

AI answer

2 answers One of the answers was accepted by the question author.

Please Post All of Your Requests for the Original Copilot Experience to Return Here -- By November 15th, 2026

Since we seem to be screaming into the void, I would ask everyone who would like the Original Copilot experience and the legacy voices returned to respond here. As I'm sure everyone is sending their feedback individually let's try uniting our responses,…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-10-30T20:09:21.7033333+00:00
J B 130 Reputation points
accepted 2026-11-03T20:53:07.8866667+00:00
J B 130 Reputation points