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Can’t locate draft folder

Hello, I’m currently using the outlook email app. I have or had a draft folder. Unfortunately it disappeared from the screen. How can I find it?

Outlook | Web | Outlook.com | Email
asked 2026-11-03T17:43:21.31+00:00
Khalia Nixon 0 Reputation points
answered 2026-11-03T17:43:56.4933333+00:00

AI answer

2 answers

Need help "deleting" an email from suggestions

One of our clients recently changed his email. When I go to send him an email, his old email always pops up first, despite the fact that it is not in his contact and his contact has his updated email. Is there a way that I can delete this old email from…

Outlook | Web | Outlook.com | Contacts
asked 2026-11-03T17:05:16.58+00:00
Lorelei Gennett 0 Reputation points
answered 2026-11-03T17:38:21.36+00:00
Francisco Montilla 31,725 Reputation points Independent Advisor
2 answers

delete old account

how do I delete an old account not knowing the pass word or email?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-03T16:29:38.24+00:00
Ronnie Barnes 0 Reputation points
answered 2026-11-03T17:27:15.58+00:00
Diana Mariz 11,380 Reputation points Independent Advisor
1 answer

Remove ******@verizon.net

Remove ******@verizon.net from my account use ******@hotmail.com

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-03T17:18:02.33+00:00
Michael Farnola 0 Reputation points
answered 2026-11-03T17:23:26.7+00:00
Michael Farnola 0 Reputation points
1 answer

inporting a web calendar

I have tried every day for the last week to import a web calendar into my calendar on this account, and I keep getting the same error message. Please can you advise if there are any issues, and if you can add the web calendar, please? Thanks

Outlook | Web | Outlook.com | Calendar
asked 2026-11-03T13:06:49.9733333+00:00
MDVH Bookings 0 Reputation points
answered 2026-11-03T17:22:40.5333333+00:00
Francisco Montilla 31,725 Reputation points Independent Advisor
3 answers

How to import my outlook contacts, calendar and mail from old laptop to new laptop

how to I import an outlook mail, contacts and calendar from old laptop to new laptop

Outlook | Windows | Classic Outlook for Windows | For home
asked 2025-12-19T16:04:55.2833333+00:00
Steve Alicandro 0 Reputation points
answered 2026-11-03T17:22:17.12+00:00
Charles Adams 0 Reputation points
1 answer

Grant access to view calendar but not email

How do I grant my husband access to view my calendar and for me to view his, but neither of us access the other's email?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-03T17:17:37.55+00:00
Debra Boelkes 0 Reputation points
answered 2026-11-03T17:18:08.6066667+00:00

AI answer

2 answers

How to save mailbox folder as pdf in "new" outlook

Hi there, I've converted my email to the "new" Outlook. In the old Outlook, I could save an entire folder as an Adobe PDF (see image below). This option has disappeared in the new version of Outlook. Is there another way to do this? look…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-01-09T11:26:20.22+00:00
Maikel 0 Reputation points
commented 2026-11-03T17:13:45.49+00:00
Marek Eskut 0 Reputation points
1 answer One of the answers was accepted by the question author.

New Outlook will not allow drag and drop of attachments

Is there a way to enable drag-and-drop functionality for attachments in the new version of Outlook? As part of my company's support team, I've been receiving inquiries from users for the past five months who are frustrated that they can no longer drag…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-07-15T14:00:19.2133333+00:00
Nakia Rivers 20 Reputation points
commented 2026-11-03T17:12:37.9866667+00:00
Marek Eskut 0 Reputation points
2 answers

Not able to Drag and Drop Email from New Outlook to web browsers and Sharepoint

We have two programs that uses a browser (Edge), and our employees used to be able to drag and drop files from Outlook classic, into Edge. We since then got new Arm Surface laptops, and because we have to use New Outlook, our employees can no longer drag…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-03T06:05:02.09+00:00
Martin Brouer Johansen 5 Reputation points
commented 2026-11-03T17:12:10.2833333+00:00
Marek Eskut 0 Reputation points
2 answers

In new outlook i cannot drag emails from Outlook in to a sharepoint folder

Now we have moved to new outlook, we cannot drag an email to a SharePoint folder, we need to do this so that emails that contain information relevant to a project are in the folder for all staff to see. in Classic you just held the mouse on the email and…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-01-14T08:53:58.22+00:00
Jodie Thoms 10 Reputation points
commented 2026-11-03T17:11:44.37+00:00
Marek Eskut 0 Reputation points
2 answers

Lost all Notes in Outlook Folder!!

All my Notes in my Outlook folder are missing. I can see the Notes folder but 0 notes and it is still enabled in my account settings, but the folder is empty. I recently emptied my Junk Email and Deleted Items folders so not sure if that had anything to…

Outlook | Web | Outlook.com | Settings
asked 2026-10-31T20:43:05.66+00:00
CW 0 Reputation points
commented 2026-11-03T17:11:25.84+00:00
CW 0 Reputation points
2 answers

Drag and drop with New Outlook?

So at my job previously, we used old outlook which let us just drag and drop massive amounts of old emails to our Sharepoint site for storage, since we frequently hit our inbox limits. Now, when using new Outlook, i noticed that this isnt an option…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-07-07T14:25:50.4733333+00:00
Tyler 0 Reputation points
commented 2026-11-03T17:11:24.77+00:00
Marek Eskut 0 Reputation points
0 answers

outlook storage issues

Hello, I need help expanding my storage for my GoDaddy Outlook email account. I signed up for the yearly Microsoft365 plan so I should have plenty of storage available. I'm sure its just some setting or something, but feel like I am having issues…

Outlook | Web | Outlook on the web for business | Email
asked 2026-11-03T16:59:11.6366667+00:00
Paul O'Hare 0 Reputation points
0 answers

How to recover an account that was closed by Microsoft due to suspicious behaviour.

My personal email was blocked by Microsoft due to suspicious activity, it is my main email and i am incredibly stressed as it holds all my information that i no longer have access to. I know my password but I can’t log in. When I go to get a code from…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-03T14:19:32.3633333+00:00
Matt Dray 0 Reputation points
edited the question 2026-11-03T16:47:32.8+00:00
Gérard Oomens 133.6K Reputation points Volunteer Moderator
2 answers

My hotmail address has been taken over by someone in Vietnam

There are a number of folders which appear to be Vietnamese which have nothing to do with me.

Outlook | Web | Outlook.com | Email
asked 2026-10-30T16:49:15.5133333+00:00
Stewart Hull 0 Reputation points
answered 2026-11-03T16:43:30.6233333+00:00
Stewart Hull 0 Reputation points
1 answer

How to recover a deleted Outlook contact

I deleted some contacts in Outlook last week and now need to recover a contact, but I don't see any of the deleted contacts in "Deleted Items"

Outlook | Web | Outlook.com | Contacts
asked 2026-11-03T12:14:32.32+00:00
Lucy Pellerin 0 Reputation points
answered 2026-11-03T16:23:14.9466667+00:00
piohal-3542 120 Reputation points
1 answer

Email cannot be received

Hi, My mail box is unable to receive emails. I notice it from I registered to an event and they told me they already sent me invitation for twice times already. I checked all rules, junk mails, others all inbox and everything I cannot find it. Also my…

Outlook | Web | Outlook.com | Email
asked 2026-11-03T13:26:39.8266667+00:00
Anno 0 Reputation points
answered 2026-11-03T15:58:28.59+00:00
Manoel Barros 23,025 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Moved to Outlook classic and now all my contacts are missing

Microsoft support person suggested I migrate to Outlook classic to fix a duplicate message issue I was having. I agreed. He did the migration remotely and now in Outlook classic my mail is there but my Contacts are all missing.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-02T20:15:57.54+00:00
Mike Gliebe 20 Reputation points
accepted 2026-11-03T15:53:07.7333333+00:00
Mike Gliebe 20 Reputation points
1 answer

Email recovery from 2015. How to speak to support, either live chat or email.

Hi, I have tried all the avenues on the website, and it just makes me go in circles between the live assistant and it trying to recover the already signed-in email. I locked myself out of this account in 2015 while in uni; the recovery email was my…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-03T14:54:14.79+00:00
Nathan Owen 0 Reputation points
commented 2026-11-03T15:43:07.3166667+00:00
piohal-3542 120 Reputation points